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Terms of Service

Effective March 16, 2026

Important: MediCare AI provides health information and education. It is not a doctor, nurse, or licensed healthcare provider. Do not use this app as a substitute for professional medical advice, diagnosis, or treatment.

Acceptance of Terms

By creating an account or using MediCare AI, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the app.

Description of Service

MediCare AI is a health information assistant that:

  • Answers health-related questions using AI technology
  • Searches trusted medical sources in real time for evidence
  • Provides citations for medical claims
  • Maintains a personal health profile based on your conversations
  • Detects potential emergency symptoms and advises calling emergency services

Medical Disclaimer

MediCare AI is not a medical device, not a licensed healthcare provider, and not a substitute for professional medical care.

  • The information provided is for educational and informational purposes only.
  • AI can make mistakes. Always verify important health information with a qualified healthcare professional.
  • Never disregard professional medical advice or delay seeking it because of something you read in this app.
  • If you think you are having a medical emergency, call 911 (or your local emergency number) immediately.
  • Do not change, start, or stop any medication based solely on information from this app without consulting your doctor.

Your Account

  • You must provide a valid email address to create an account.
  • You are responsible for maintaining the security of your account credentials.
  • You must be at least 12 years old to use the app.
  • You may delete your account at any time from within the app.

Acceptable Use

You agree not to:

  • Use the app for any unlawful purpose
  • Attempt to access other users' data or accounts
  • Interfere with or disrupt the service
  • Use automated systems to access the service beyond normal use
  • Resell, redistribute, or commercially exploit the service

Intellectual Property

The app, its design, code, and content are owned by MediCare AI. AI-generated responses are provided for your personal use. Medical source citations belong to their respective publishers.

Limitation of Liability

To the maximum extent permitted by law, MediCare AI and its developers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the app, including but not limited to:

  • Medical decisions made based on information from the app
  • Inaccurate, incomplete, or outdated information provided by the AI
  • Service interruptions or data loss
  • Unauthorized access to your account

Service Availability

We strive to keep MediCare AI available at all times, but we do not guarantee uninterrupted service. The app may be temporarily unavailable for maintenance, updates, or circumstances beyond our control.

Rate Limits

To ensure fair usage, the app limits the number of questions you can ask per hour. These limits may be adjusted at our discretion.

Changes to Terms

We may update these terms from time to time. Significant changes will be communicated through the app. Continued use after changes constitutes acceptance.

Termination

We reserve the right to suspend or terminate your account if you violate these terms. You may terminate your account at any time by using the Delete Account feature in the app.

Governing Law

These terms are governed by the laws of Canada. Any disputes shall be resolved in the courts of Quebec, Canada.

Contact

Questions about these terms? Contact us at support@mediguide.co.

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